The new way to make phone calls
Our solution
Switchboard provides a visual menu, a switchboard, that pops up after a customer dials a business. A majority of popular options are available to help customers solve their problems prior to a customer rep even answering the call.
Both the customer and the business rep interact with the same screen simultaneously. The rep has a suite of tools to solve customer requests with the use of interactive visual widgets to quickly get information to and from the customer.
The new way to make phone calls
Switchboard provides visual experiences that augment phone conversations. Our platform allows businesses to tailor visual experiences to rapidly fulfill customer requests and prime customers to have more confidence with existing self service offerings.
Common widgets include scheduling, food and product ordering, payments, account numbers, shipping addresses and more. These widgets not only increase customer satisfaction, they also decrease call center costs.
- Ordering & Receipts
- Credt Cards
- Addresses, emails, & phone
- Scheduling
- Everything else
Switchboard gives customers real time confirmation of orders, payments, etc.
Switchboard can SECURELY transmit payment info while on a call
Switchboard can use saved home and work addresses, email address, and phone numbers
Use synced calendar to visually pick the perfect date and time to schedule appointments
Switchboard uses HTML and Javascript for all widgets and makes creating new ones easy for any business
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